Halley Outdoors Ltd trading as Scotlander (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly and transparently.
This Privacy & Cookie Policy explains what personal information we may collect, how it may be used, and your rights under UK data protection law.
If you have any questions, please contact us at:
1. Who We Are
Halley Outdoors Ltd
Trading as Scotlander
Email: info@scotlander.co.uk
We operate campervan and outdoor equipment hire services, including online bookings through third party booking software.
2. What This Policy Covers
This policy applies to your use of our website (scotlander.co.uk) and any information provided during enquiries, bookings or vehicle / equipment hire.
Our website may contain links, embedded services or third party plugins including booking systems, maps or analytics tools. These third party services operate under their own privacy policies.
3. What Personal Information We May Collect
We only collect information reasonably required to operate our business and manage bookings.
This may include:
- Name
- Email address
- Telephone number
- Booking or travel information
- Driver documentation
- Hire details
- Payment status information (we do not store card details)
Some information may be collected through third party booking providers or completed during collection paperwork.
We do not knowingly collect sensitive personal information unless required for insurance or legal purposes.
4. How We Use Your Information
We use personal information only for legitimate business purposes, including:
- Managing bookings and enquiries
- Organising driver insurance cover
- Communicating with customers
- Providing campervan or equipment hire services
- Protecting our vehicles, equipment and business interests
- Meeting legal, accounting or insurance requirements
We do not knowingly sell customer data or share personal information for third party marketing purposes.
5. Payments & Third Party Services
Online bookings, payment processing and some website functionality may be provided through third party services including booking systems, payment providers, maps or website plugins.
Payment card information is processed securely by the relevant payment provider and is not stored by us directly.
6. Data Storage
We only keep personal information for as long as reasonably necessary for operational, insurance, accounting or legal purposes.
Paper documents are securely stored and destroyed when no longer required.
7. Cookies
Our website may use basic cookies to help improve website functionality and user experience.
Some third party services or plugins used on our website may also place cookies as part of their normal operation.
You can control or disable cookies through your browser settings at any time.
8. Your Rights
Under UK data protection law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Request a copy of your information
To make a request relating to your personal information, please contact us by email.
9. Changes To This Policy
We may update this policy from time to time if our business, website or legal requirements change.
Any updates will be published on this page.
10. Contact
For any questions relating to this Privacy & Cookie Policy or your personal information, please contact: